Kazakh government launches system allowing citizens to provide certain documents online

NUR-SULTAN – The Kazakh government recently launched a system which allows citizens to provide employers and government agencies documents via an online system, rather than the citizens having to collect and deliver those documents in person, the Ministry of Labour and Social Security Digital Office reported May 3.

Photo credit: strategos.com.

“Within the framework of already existing mechanisms, if information is necessary for a legal entity or a government agency, they can independently obtain a certificate for a given citizen with a one-time password or through the mobile citizens’ database,” according to its official statement.

As a result, Kazakhs are freed from the burden of securing at least two documents – an address reference and certificate of unemployment. Now, if a citizen is required to provide a certificate, the requesting authority can get the information without the person’s direct intervention. A citizen can give consent for a requesting authority to receive his or her personal data via short message services (SMS).

“We have a certificate stating that a person is listed as unemployed. As part of this initiative, we set a goal to exclude it. It (the certificate) is provided for a number of institutions, such as schools, banks, courts, etc. In all directions, we will work out relevant changes this year in order to eliminate the need to obtain a certificate of this status,” said Vice Minister of Labour and Social Protection Nariman Mukushev.

The digital office started the supporting digital development, said Defence and Aerospace Industry Minister Askar Zhumagaliyev, who suggested the project in mid-April.

“Recently, I asked the managers of the personnel services of several companies for what purpose they were asking people for references. They say, just in case; then, you can find a person if he (or she) moves and the information in his personal leaflet becomes obsolete. How will the address certificate that was brought to you at the same time as the completed personal leaflet help in this case? It’s also outdated… At the same time, the labour code has no requirements to provide this information. It turns out that because of this ‘just in case,’ a person has to spend his time getting a certificate,” he wrote on his Facebook page Jan. 28.