Kazakhstan launches pilot programme using biometric data to deliver public services

ASTANA – Kazakh citizens will soon be able to receive public services using biometric data by scanning their faces and fingerprints. The programme will be launched in September in Almaty and the capital.


“The provision of public services using biometric data is a pilot project. The project will be launched nationwide in autumn. This eliminates the risks of identifying residents using other people’s documents,” the state corporation Government for Citizens press service reported Jan. 15.

Citizens can receive address and absence of real property certificates at public access points using biometric data, said Government for Citizens State Corporation head Abylaikhan Ospanov. The number of available certificates will increase to 52. Other services will be available at public service centres (TsONs).

Individuals can leave their biometric data and receive public services at the electronic service centres located in the expo area and Sauran Street 7 in the capital and the Bostandyk district TsON in Almaty.

The biometric pilot project was launched a month ago and 1,473 people registered their parameters in the database. They can receive government services by scanning their faces and fingerprints without presenting their personal documents and electronic signatures.

The biodata will be stored on National Information Technologies servers. The company is also responsible for technical support and safety.

The state corporation has future plans to introduce the system in government agencies, including employment centres and second-tier banks.  

Regulatory change of citizenship will be corrected, as the database will be integrated with other state bodies. If people change their citizenship in the database, the biodata will be deleted at their request. The company is integrating with disparate systems so all information will be updated automatically.

Biometric data will not need to be changed if the last name changes.

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