Global Conference Discusses Best Practices for Civil Service Development

ASTANA – Alikhan Baimenov, Steering Committee Chairman of the Civil Service Regional Hub located in the city, outlined “the quality of human resources and the quality of systems which create conditions for realising full human potential” as vital points regarding institutional and long-term sustainable development. He made the comment May 26 during the global conference on professional civil service for successfully implementing institutional reforms held as part of the Astana Economic Forum (AEF).


Baimenov stressed public administration plays a key role in creating such systems.

Welcoming speeches were given by Kazakh Minister of Civil Service Affairs Talgat Donakov, UN Assistant Secretary-General, UN Development Programme (UNDP) Assistant Administrator and Director of the Regional Bureau for Europe and the Commonwealth of Independent States (CIS) Cihan Sultanoglu, Kazakh Academy of Public Administration Rector Bolatbek Abdrassilov and Baimenov.

About 20 leading international experts and specialists from Azerbaijan, Canada, Estonia, France, Germany, Kyrgyzstan, the Netherlands, Russia, South Korea, Tajikistan and the UK discussed issues such as modern trends and international best practices for improving the civil service system, issues of good public administration, developing preventive diplomacy and improving public services quality, innovation in training civil servants and conducting public administration research projects.

“Well-known scientists, the world’s leading experts and politicians gave talks during the conference,” the Civil Service Regional Hub said in a press release.

Among the renowned names were Estonian Minister of Finance Sven Sester, UN Regional Centre for Preventive Diplomacy for Central Asia head Petko Draganov, Korean National Human Resource Development Institute President Oak Dong-suk, Canadian Institute for Citizen-Centred Service Executive Director Dan Batista, Dutch Institute for Public Administration Chief Executive Officer Leo Smits and Abdrassilov.

The conference was organised by the Kazakh Ministry of Civil Service Affairs, Kazakh Academy of Public Administration, the Civil Service Regional Hub and UNDP.

“The proposal for the establishment of a Civil Service Regional Hub has been inspired by the Agency of Civil Service Affairs of Kazakhstan jointly with the UNDP in Kazakhstan,” according to an official statement. “It was envisioned that the regional hub would be a multilateral platform engaged in the exchange of experience and knowledge, uniting efforts to reform and build the capacity of civil services in the member states of CIS, the Caucasus and beyond.”

Such hubs play an important role in enhancing bilateral and multilateral cooperation between countries, enabling them to share accumulated experience in developing civil service systems while supporting regional cooperation. The formation of a platform based on leading international experience may be the most practical and effective joint solution.

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