ASTANA – Check-In for Air Astana passengers just got a little easier. Kazakhstan’s flagship air carrier Air Astana recently introduced Kazakhstan’s first passenger self check-in kiosks for its flights.
The kiosks will be initially limited to domestic flights, but the air carrier plans to expand the programme to include self check-in for international flights, according to the airline’s press service.
The first kiosk was installed in Shymkent City in Southern Kazakhstan in mid-January. Two more kiosks appeared in February at the Almaty airport. In the future, the Astana and Atyrau airports will be equipped with similar kiosks. Negotiations are also underway to install the terminals at the Aktau Airport in Western Kazakhstan.
The kiosks are meant to compensate for the limited number of registration desks at airports, which must currently handle large number of passengers. Officials hope the kiosks will shorten lines and check-in times.
To self-register for a flight, a passenger must scan his identification or insert a Nomad Club Frequent Flyer programme card and enter the booking, ticket or Nomad Club number. After completing self check-in, passengers who need to check luggage will be directed to a special counter.
The kiosks software was developed in cooperation with Amadeus Company. Hardware implementation and customisation was performed by Air Astana Information Technology Department.