Government for Citizens simplifies, shortens real estate registration procedures

ASTANA – Government for Citizens State Corporation intends to simplify real estate registration and reduce the times it takes, reported board chair Abylaikhan Ospanov at the May 23 Central Communications Service briefing.


“The rights to register real estate will be transferred from the Ministry of Justice to the Government for Citizens state corporation in the near future. This will simplify the procedure,” he said.

The changes will reduce the terms of services provided and cost of registration, excluding administrative barriers and reducing corruption risks during registration procedures. Revisions will also be made to the process for obtaining services without a notarised agreement and registering rights.

“The beneficiary now first comes to the Ministry of Justice to receive services without a notarised agreement. Then, the beneficiary visits the front office of the state corporation and submits the documents for the registration of rights. After the transfer of services, the beneficiary is able to get services on the same application at a population service centre (TsON),” he said.

The service recipient will also apply to a TsON in cases of errors and inconsistencies in information to be adjusted in the information system.

The state corporation currently conducts employee training and other preparatory activities.

Government for Citizens recently introduced advanced technologies in public services nationwide. The paper-free process allows individuals to receive frequently requested documents without visiting a TsON.

The first digital service centre with self-service sectors was launched in the capital. The inaugural public service centre for immigrants was also opened, where applicants can receive medical examinations, fingerprinting and be issued an insurance policy and individual identification number.

More than 700 services can be obtained through the e-government portal and other sources. Digital offices are scheduled to open in additional cities in the near future.

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