ASTANA – Thirty-five hotels and 55 food and beverage facilities have been accepted into the Recommended by EXPO 2017 programme, the capital’s official website reports.
About 23 hotels and 39 food and beverage facilities have undergone accreditation.
“Requirements for participants are available in open sources. … English language proficiency of the personnel, accessible menu for tourists and a number of other indicators are some of the main requirements,” according to astana.gov.kz.
Evaluations are done by a team consisting of representatives from the akimat (city administration), Astana EXPO 2017 national company, Astana’s chamber of entrepreneurs and other institutions.
The Recommended by EXPO 2017 programme was launched in 2015 by the Astana akimat in cooperation with the Astana EXPO 2017 national company. The programme’s purpose is a consolidated approach to improving the quality of services for tourists coming to the international exhibition.
Hotels, hostels, food and beverage facilities, transport companies, apartments for rent, apartments with hotel service, companies operating in a co-working format, service firms, guides-translators and city guides are participants of the programme.
“Receiving the status of Astana city’s partner means the highest level of trust and a guarantee of a city for the quality of services rendered. In addition, non-financial support mechanisms held by governmental organisations are rendered in the capital to improve the quality of service industry,” the website reported.
Approximately 250 entrepreneurs and others operating in the hotel and restaurant businesses have undergone training since last November in cooperation with the Damu Entrepreneurship Development Fund.
As part of preparations for EXPO 2017, the Astana Convention Bureau in cooperation with the Di Beissen language training centre held a training course of English language lessons free of charge for its staff of 56 people working in 40 food service outlets.