ASTANA – A new study by the UN Development Programme in Kazakhstan in cooperation with the Centre for Legal Policy Research and the Centre for Public Opinion Research found that 71.3 percent of those polled approve of Kazakhstan’s court judges, 80 percent trust them and 90 percent consider those judges competent, according to information released at a July 10 Central Communications Service (CCS) briefing.
The survey was conducted from February through May and included 12,206 court building customers from 193 regional courts who filled out 32-question surveys dealing with 18 indicators, such as quality of judicial services, overall satisfaction and priorities for improving the work of judges.
However, fewer people were satisfied with courts in terms of affordability (68.2%), level of comfort in the court buildings (69.6%) and timeliness of the start of court hearings (62.6%).
According to Nazgul Yergaliyeva, the expert of Center for Legal Policy Research the survey results showed that the overall satisfaction of respondents was 71.3%.
The survey also found that 90 percent of respondents believe judges to be courteous, 83 percent were satisfied with the readiness of judges to start trials and 80.6 percent positively characterised the chances of both sides in a proceeding to share and receive information.
Officials present for the unveiling of the results were Deputy Resident Representative of UNDP in Kazakhstan Munkhtuya Altangerel, Acting Director of the Centre for Legal Policy Research Tatyana Zinovich, Nazgul Ergalieva and Deputy Head of the Centre for Public Opinion Research Aizhan Shabdenova.