ASTANA – Representatives of the Turkish Ministry of Culture and Tourism came to Astana to train 86 local hotel industry workers, who earned international certificates by the end of the programme. The training was organised as part of the city’s preparation for international exposition EXPO 2017.
According to Deputy Chairman of the Committee for Industry and Tourism of the Kazakhstan’s Ministry of Industry and New Technologies Muhit Saimasayev, international seminars are high-priority events in the run up to EXPO 2017.
“The committee is expressing hope that this event will contribute to further development of the tourism industry in Kazakhstan, which positively affects the image of our country abroad. Turkey, as a tourist destination, has great experience in this sphere and we are very glad that Turkish experts came to us in order to transfer their experience and improve the provision of tourist services in Kazakhstan,” said Saimasayev .
Manager of Kazakhstan’s association of hotels and restaurants Elnura Dzashimova expressed her hope that knowledge attained during the seminar will be used far and wide. According to her, the training programme was attended by human resources department representatives, front office managers, office managers, food and beverage department representatives and chefs. It was also said that similar seminars will be organised in the future.
The training addressed some of the most important sectors of the tourism industry, including seminars on front office activities, housekeeping, food production, food and beverage service and personal improvement.